Frequently Asked Questions:
|Is this artwork original?||How is it framed?|
Under "TECHNIQUE" column above, if it says Oil, Acrylic, Watercolor, or Fabric then yes, this is authentic, original, one-of-the-kind artwork delivered to us directly by the artist and stretched & framed in California. If it says "Print", then this is a very accurate reproduction of the original work.
Every work is ready to be hung and, in most cases, framed. See under "FRAMING" column above. One of the photos of the artwork is always with a frame. We try to pick the best frame for each work, see our framing guide for details.
|Can you help me visualize the artwork?||How do I buy an artwork I like?|
If you email us a photo of your room, we'll photoshop the artwork so you can see how it'd fit in your house.
We can also send you a video of an artwork so you can see it from all sides. See our YouTube channel for examples.
You can click "Add to Cart" button and checkout through our secure website. Alternatively, you can email us, we'll answer any questions you have and will send you an invoice. You can pay with a credit card, PayPal, Apple Pay, or split payments into multiple.
|Can you help me install the artwork?||What's your return policy?|
Each package includes everything you need to install the artwork: a level, nails, microfiber cloth, even a small tape measure. For large paintings in the SF Bay Area, we'll include a FREE art installation service as well.
If for any reason you don't like the artwork, please return it to us within 30 days in the original condition. We'll gladly accept it and issue a full refund minus the return shipping cost. Art prints are custom products and are not eligible for returns.
|Do you ship internationally?||How long will my order take?|
|Yes, we do. We shipped paintings to Austria, Australia, Canada, France, Belgium, Germany, the UK. All were delivered without any issues and promptly, ~2 weeks with UPS Ground. Rates were from $60 to $140, so quite reasonable. Email us to estimate shipping charges.||We ship within 1-3 business days with UPS Ground. Shipping times are 2-3 days to the West Coast and 5-7 days to the East Coast. Fine art prints are made to order, so they're shipped within 10-14 days after placing an order.|
We ship art worldwide from our gallery in San Francisco with UPS Ground.
A typical order is shipped within 2-3 business days. In the US, delivery times are typically 2-5 business days. Worldwide delivery is ~2 weeks.
We shipped artwork to Germany, Austria, Belgium, France, the UK, Canada, Australia, and Switzerland.
We welcome international orders!
Packaged with Care
Each artwork is ready to hang. Ships in a box.
We don't send art in a tube like some other places. So you won't need to look for a framer, and pay extra.
Our artworks are fully framed, with hanging wires attached on the back, and hanging nails included. (Read our guide on How to Hang a Painting)
And when we package your artwork, each one goes into an nonabrasive foam pouch, bubble wrap, foam corners, heavy-duty corrugated recycled cardboard boxes and tape-reinforced box corners. That's 5 layers of protection.
Buying art is not easy. It needs to fit your house interior, all members of your family will need to like it (or at least, not hate it), and it needs to work in your space.
If for any reason you don't like it, please return it to us within 30 days from receiving it. We'll gladly accept it and issue a full refund.
I have traveled the world to find the most unique, the most eclectic art. Because I believe that art is the most universal language that we understand so well intuitively. Art breaks boundaries. Art expands horizons. It makes us curious. It brings up emotions long forgotten. It gives us infinite joy.
I hope you will find something you will love on my website. And it will enrich your life.
Max Khusid, Art House SF